Why did my bridge transaction fail?

Bridge transactions on the Realio Platform may fail for the following reasons:

1. Insufficient Gas Fees: Ensure you have enough tokens on the source chain to cover transaction fees. The minimums are:

   • Native RIO: 1+ RIO
   • Ethereum: 0.01+ ETH
   • Stellar: 1+ XLM
   • Algorand: ~1-2 ALGO
   • BNB Chain: ~0.01 BNB
   • Solana: 0.005 SOL
     
     

2. Use Whole Numbers or Limit Decimal Places: Limit the number of decimals in the amount you're attempting to swap to 5-6 decimal places.

3. Incorrect Destination Address: Verify the receiving address is accurate and able to accept tokens. Transactions requiring a memo (e.g., Stellar) may fail without it.

4. Network Congestion or Downtime: Heavy blockchain traffic or temporary bridge maintenance may delay or prevent the transaction.

You can check the transaction status using blockchain explorers:

• Realio Native: Realio Explorer
• BNB Chain: BscScan
• Ethereum: Etherscan
• Algorand: Allo Explorer
• Stellar: Stellar Expert
• Solana: Solana Explorer

If you have additional questions, try searching your question in the search bar or contact Realio Support to open a support ticket here.