If you received a security notification regarding login activity or a 2FA code, it most likely means an action triggered a security check on your Freehold Wallet account. This could be due to:
- An unrecognized IP address – Logging in from a new location or device.
- A verification code request – Some action or login attempt triggered a verification code via email, phone, or authenticator app.
- A password reset request – A password reset request was made using the email associated with your Freehold account.
- An unsuccessful login attempt – Someone entered your username and attempted to log in. However, successful login requires both your password and a valid 2FA code.
What to Do Next:
- If this was you – No action is needed. If you were using a VPN or a new device, the system may have flagged it as unfamiliar.
- If this was NOT you – Take immediate action:
- Check your email inbox for any suspicious activity.
- Change your Realio account password to a strong and unique combination.
- Ensure your 2FA method (Email, Phone, or Authenticator App) is secure.
💡 Freehold Wallet requires at least one authentication method (Email, Phone, or Authenticator App) to enhance security. Using an authenticator app is recommended for stronger protection.
If you have additional questions or need further assistance, open a support ticket here.